Guest Services "Mallorca"

Villa Equipment

All of the Luxury Hideaway villas and holiday apartments are modern, stylish properties that have been professionally interior designed and furnished. Our clients can expect the levels of comfort, cleanliness and the facilities of a high star-graded hotel or guest house.

Our villas are all furnished with fully equipped, modern kitchens, Satellite TV, Stereo, Telephone (usually with internet access), high quality linen, towels and beach towels. Baby travel cots and high chairs can also be arranged on prior notice.

At your arrival, we will meet you at the property and show you all you need to know.

Domestic Staff

Housekeeping:

A housekeeping service, pool and garden service are always included in all our villa rentals. Cleaning service varies from twice weekly for apartments and small villas to a daily service on weekdays at our larger luxury villas. Additional service can be provided by prior arrangement.

Laundry Service:

Towels and bed-linen are generally changed twice weekly at our luxury villas and apartments by our cleaning staff. Most Luxury Hideaway properties have both a washing machine and dryer for guests' use, but personal laundry can also be sent out to a professional laundry service and is usually returned the next day. Please note that our housekeepers do not provide any cooking or childcare services, but this can be arranged separately on request.

Private Chefs:

We can arrange for a high-class private chef to spoil you with gourmet meals at your luxury villa. The options include: a full-time private chef or a catered gourmet dinner or cocktail-party. Prices vary according to the size of your party and/or the length of your stay.

Nanny/babysitting services:

We can organize reliable evening or daytime childcare at your Luxury Hideaway for children of all ages. A full-time live-in nanny or au-pair can also be arranged for the length of your stay at prior notice. Reasonable rates apply.

Spa treatments:

Whether you dream of a relaxing aroma-massage alongside your pool, need a professional treatment by an experienced physiotherapist – or prefer your haute coiffeur to visit you at your Luxury Hideaway, our local concierge knows best, who will exceed your expectations. Just give us a call.

Car Hire

We will be pleased to take care of your car hire requirements while you are on Mallorca. We offer preferential rates through our long association with Europcar, a reliable, competitive car rental agency here on the island.

On arrival your hire car can be collected directly in the airport parkade –and when you leave Mallorca, it is simply a case of dropping off your hire car in the airport parcade with a full tank of petrol; the procedure is extremely quick and simple. We recommend making a reservation when you book your villa, as most car rental agencies on Mallorca, including ours, can get booked up fully in summer. Baby seats and booster seats are available for a surcharge and should also be requested prior to your arrival. For our standard car models and price list, please click here.

Airport Transfer

On request we can also arrange for you to be picked up at the airport and be driven directly to your Luxury Hideaway villa. Especially if you have more luggage than might probably fit into your rental car, this convenient airport arrival and departure service will save you hassle and time. Also inquire about our chauffeur service, should you want to go for a game of golf, while the rest of the family wants to go on retail therapy.

Concierge Services

We really want your stay in our Lurxury Hideaway villas to be as relaxed and enjoyable as possible and we are always pleased to help as best we can with any requests you may have for additional services at our properties or additional arrangements for enhancing your holiday. The following additional services are generally available on request (but should be requested as early as possible when you book).

  • Yacht Charter or Sailing Trips
  • Private Flight Charter or Helicopter Rides
  • Luxury Car Rental
  • Health and Beauty Treatments
  • Private Chefs or Catering
  • Au pair, babysitting and child-minding
  • Dry-Cleaning and laundry services
  • Airport transfers and Chauffeur services